These terms and conditions (the "Agreement") govern the provision of executive coaching services (the "Services") by Chiara Ghinolfi (the "Coach") to you (the "Client"). By engaging the Coach to provide Services, the Client agrees to be bound by these terms and conditions.
SCOPE OF SERVICES
The Services provided by the Coach to the Client shall be as set out in writing in the initial proposal or agreement signed by both parties. The Coach shall use reasonable care and skill in providing the Services, but no guarantees are made as to the results of the coaching.
CONFIDENTIALITY
The Coach shall maintain the confidentiality of all information received from the Client, including but not limited to personal and business information. The Client acknowledges that the Coach may disclose such information to third parties where required by law or where necessary to provide the Services.
FEES AND PAYMENT
The fees for the Services shall be as set out in the initial proposal or agreement signed by both parties. The Client shall pay the fees in accordance with the payment schedule set out in the proposal or agreement. If the Client fails to make any payment when due, the Coach may suspend or terminate the Services.
CANCELLATION AND RESCHEDULING
If the Client needs to cancel or reschedule a coaching session, they must provide at least 24 hours' notice. If less than 24 hours' notice is provided, the Coach may charge the full fee for the missed session.
TERMINATION
Either party may terminate this Agreement at any time by giving written notice to the other party. In the event of termination, the Client shall not be granted any refund of paid services unless termination was done by the Coach, in which case a prorated refund will be granted less admin fees.
WARRANTIES AND LIMITATION OF LIABILITY
The Coach warrants that they will provide the Services with reasonable care and skill. Except as expressly set out in this Agreement, all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this Agreement.
The Coach shall not be liable to the Client for any loss of profits, loss of business, or any indirect or consequential loss or damage arising out of or in connection with this Agreement.
The Coach's total liability to the Client in respect of all other losses arising out of or in connection with this Agreement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total fees paid by the Client for the Services.
INTELLECTUAL PROPERTY
The Client acknowledges that all intellectual property rights in any materials or content provided by the Coach in connection with the Services shall remain the property of the Coach. The Client shall not reproduce, distribute or use any such materials or content without the prior written consent of the Coach.
ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements, understandings or arrangements, whether written or oral, relating to the Services.
By engaging the Coach to provide Services, the Client acknowledges that they have read and understood these terms and conditions and agrees to be bound by them.